Leading teams to solve complex problems across organizational boundaries.
Systems Engineering, design and business trade-off analysis, customer
requirement elicitation, and complex system optimization and performance.
For additional information, please contact me at email: n a y l a _ n a s s i f @ a l u m n i . u c i . e d u
__________________________________SUMMARY___________________________________
Seeking a technical management position developing business and technical solutions to meet customer requirements, while utilizing my passion for building teams and quality products.
More than ten years of experience in:
Leading teams to solve complex problems across organizational boundaries.
Systems Engineering, design and business trade-off analysis, customer
requirement elicitation, and complex system optimization and performance.
____________________________EMPLOYMENT HISTORY____________________________
Intuit, San Diego, CA, 2004--present
Systems Performance Architect / Team Lead
Act as manager for a team of seven performance engineers, set annual
goals, schedule and prioritize weekly tasks. Project resource and skill
needs, and directly influence hiring and termination decisions.
This creates a high performing team and ensures a stable product
and smooth experience for millions of customers.
Develop business and technical solutions to meet performance and fault
tolerance requirements of TurboTax Online system (both software and hardware).
Lead cross-functional teams to implement the solutions. My efforts saved
more than $1,000,000 over the last two years in unnecessary production
scaling cost and earned me several recognition awards.
Partner across Business Units to identify business critical processes,
implement high availability, and provide real-time monitoring status
to executive leaders. This mitigates the risk of failures and minimizes
their impact on customers.
Accurately model and characterize the workload of the application,
set capacity requirements, and size production hardware accordingly.
This ensures no service outages during seasonal peak loads.
University of California, Irvine, 2002--2004
Visiting Researcher, Lecturer
Researched the identification and mitigation of risk factors
in collaborative distributed system design at JPL, with emphasis
on requirement elicitation and negotiation.
Taught upper division Information and Computer Science classes on
human-computer interaction, social analysis of computerization and
information presentation and end-user system design.
Stamps.com, Santa Monica, CA, 2000--2001
Senior Systems Engineer
Specified requirements for performance analysis of Stamps' application and
production servers. Led cross-functional team to conduct simulations.
This uncovered system bottlenecks, identified hardware and software remedies,
and in one instance, saved $100,000 in unnecessary production upgrades.
Modeled customer growth and characterized workloads. This ensured
proper build out and prevented service outages during annual peak loads.
HyPerformix Inc., previously SES, Austin, TX, 1999--2000
Systems Performance Consultant
Acted as Performance Engineering consultant to client companies
of HyPerformix. Modeled the call center of a major insurance company
to understand and prevent customer call delays.
Modeled and simulated the performance of the industry's standard
TPC E-commerce benchmark. This created a fast mechanism for
evaluating vendor web server performance.
Rockwell Semiconductor Systems, Newport Beach, CA, 1997--1998
Senior Systems Engineer
Explored architectural trade-offs in early design feasibility analysis
of real-time embedded communication products.
Modeled system performance using BONeS to expose design bottlenecks
and improve rapid-prototyping of on-chip systems.
Drove across Business Units the creation of system models which provided
early system design verification of Rockwell's proprietary Signal
Processing Unit.
IBM, Server Division, Austin, TX, 1996--1997
Advisory Scientist
Initiated and specified requirements for cross-organizational performance
verification methodology.
This set the framework for uncovering architectural and performance bugs
early in the design stages.
Applied the methodology to seven of IBM's high-end Symmetric
Multi-Processor (SMP) servers.
Using this methodology, validated actual server performance against
mathematical predictions.
Identified gaps in system simulation plans of two server products.
Led two product teams to improve functional test coverage of RISC
architecture features during system verification.
IBM, previously FileNET Corporation, Costa Mesa, CA, 1989--1996
Senior Engineer
Accelerated through the ranks (Associate Engineer, Engineer, Senior
Engineer, Consultant) while applying software engineering concepts
in various phases of product life cycle.
Designed test plans and developed automated tests for WorkFlo
(Pascal-like) language, compiler, debugger, and the imaging libraries
and distributed services.
This produced releases with 85% less defects than the national industry
value and earned me two early promotions and 15% bonus.
__________________________________EDUCATION___________________________________
Ph.D.
Computer Engineering, March 1996, University of California, Irvine.
Designed distributed algorithms for fault-tolerant network communication
and image analysis.
M.S. Electrical Engineering, University of California, Irvine.
B.E. Electrical Engineering, with Distinction, American University of Beirut.
Publication list available upon request.
_____________________HONORS & PROFESSIONAL ACTIVITIES_____________________
Finance Chair for IEEE's High Performance Computer Architecture
Conference, 2003.
Member of the Engineering Dean Search Committee, 1994--1996.
Vice President of UCI's Associated Graduate Students.
UC Irvine representative to UC President, Regents, and statewide Student Association.
Regents', alumni, departmental, and private fellowships, UC Irvine.
Dean's honors list, miscellaneous scholarships, American University of Beirut.